Track customer claims

Keep track of every customer claim with ease. Emson allows you to log, categorize, and prioritize claims, giving your team full visibility into the claims lifecycle.

By centralizing claims management, you can:

• Identify patterns in claim submissions.
• Streamline approvals and follow-ups.
• Improve resolution times and customer satisfaction.

Store custom fields against claims

Tailor Emson to your unique business needs by adding custom fields to claims. Whether it’s customer demographics, financial details, or claim-specific data, you can:

• Create fields for tracking additional information.
• Use custom filters to segment claims data.
• Generate reports based on your customized criteria.

With Emson, you have the flexibility to adapt the platform to your processes, ensuring better insights and more efficient claim handling.

Invite UNLIMITED users to complete actions

Collaboration is key in finance. Emson allows you to invite unlimited users to contribute to claims or complete assigned actions, regardless of whether they’re part of your organization.

Benefits include:

• Streamlined communication with external stakeholders.
• Real-time updates on progress and completion.
• No extra cost for inviting additional collaborators.

Work smarter and faster by involving the right people at the right time without any additional fees.

Financial reports of costs

Gain complete visibility into the financial impact of claims with Emson’s reporting tools. Easily track and analyze costs associated with claims to:

• Monitor expenditures across departments.
• Identify areas to reduce costs.
• Make data-driven financial decisions.

Emson’s powerful financial reports help you stay in control and ensure every dollar spent contributes to better outcomes.