Automotive

Software & IT

Finance
CHOOSE YOUR PLAN

Unbeaten Pricing

Simple, transparent flat-rate pricing for every business size. No more pay-per-seat

Find the right plan for your team

Free

£0/mo

  • Up to 2 admin users
  • 1 Shared inbox
  • 1 configurable case type
  • 1 configurable case type
  • AI Ready Own API key required
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Get Started Free

Professional

£19.99 /mo

  • All Free features
  • Up to 10 admin users
  • Unlimited invited users
  • Advanced complaint analytics
  • AI Features Included
  • Custom fields & workflows
  • Priority support
Continue to trial

Enterprise

£49.99 /mo

  • All Professional features
  • Up to 30 admin users
  • Dedicated account manager
  • Custom integrations
  • Custom sender domains
  • Onboarding & training
  • SLA & 24/7 support
Continue to trial

All plans include widgets, actions, and external collaborators.

Compare features

Feature Free Professional Enterprise
Admin users included 2 10 30
Shared inbox
Complaint tracking Basic Advanced Advanced
AI Draft & Auto-replies
Custom fields & workflows
External collaborators
Priority support
Dedicated account manager
Custom integrations
Advanced security & compliance
Onboarding & training
SLA & 24/7 support

Frequently Asked Questions

Yes! The Free plan lets you use Emson with up to 2 users, no credit card required.

Yes, all plans allow you to invite external parties to view or respond to complaints at no extra cost.

You can change your plan anytime from your Emson dashboard. For Enterprise, contact our sales team.