Automotive

Software & IT

Finance
CHOOSE YOUR PLAN

Unbeatable Pricing

Simple, transparent flat-rate pricing for every business size. No more pay-per-seat

Find the right plan for your team

Free

£0/mo

Equivalent to £0.0/user
  • Up to 2 users
  • 1 Shared inbox
  • 1 Configurable case type
  • AI Ready Own API key required
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Start with Emson for FREE

Professional

£19.99 /mo

Equivalent to £1.99/user
  • All Free features
  • Up to 10 users
  • 2 Shared inboxes
  • 2 Configurable case types
  • Unlimited invited users
  • Advanced case analytics
  • AI Features Included Usage limits apply
  • Custom fields & workflows
  • Priority support
Continue to trial

Enterprise

£99.99 /mo

Equivalent to £3.33/user
  • All Professional features
  • Up to 30 users
  • Unlimited inboxes
  • Unlimited configurable case types
  • Dedicated account manager
  • Custom integrations
  • Custom sender domains
  • Onboarding & training
  • SLA & Telephone support
Continue to trial

All plans include widgets, actions, and external collaborators.

Compare features

Feature Free Professional Enterprise
Users included 2 10 30
Shared inbox
Case tracking analytics Basic Advanced Advanced
AI Draft & Auto-replies
Custom fields & workflows
External collaborators
Priority support
Dedicated account manager
Custom integrations
Advanced security & compliance
Onboarding & training
SLA & Telephone support

Frequently Asked Questions

Yes! The Free plan lets you use Emson with up to 2 users, no credit card required.

Yes, all plans allow you to invite external parties to view or respond to complaints at no extra cost.

You can change your plan anytime from your Emson dashboard. For Enterprise, contact our sales team.