Global Search
Emson's global search makes it easy to find exactly what you need, when you need it. Instantly search across all cases, messages, and customers from a single search bar—saving time and improving productivity.
- Unified search: Search across cases, messages, customers, and more in one place.
- Instant results: Get fast, relevant results as you type.
- Full-text search: Find information even inside message bodies and notes.
- Easy navigation: Jump straight to the case, message, or customer profile from the results.
With global search, your team can work faster and never lose track of important information.